Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victoria Simpson

Victoria Simpson

March 28, 2025

5  out of  5
rating by Victoria Simpson
"Excellent service! Amie was super helpful with answering questions about life and auto plans I was interested in. Will always stay at State Farm for the great service."
Profile photo of Hailey Cox

Hailey Cox

March 18, 2025

5  out of  5
rating by Hailey Cox
"Jurnee is one of the most thoughtful and genuine people! Her kindness and empathy shines through in everything she does. She has an incredible ability to make others feel valued and appreciated, and her positive energy is contagious!"
We responded:
"Thank you, Hailey, for sharing such wonderful feedback about Jurnee! I'm happy to know her kindness and positive energy have made such a great impact. We're grateful to have her as part of our team. If you ever need assistance, feel free to reach out to our office."
Profile photo of Harold Hollis

Harold Hollis

March 13, 2025

5  out of  5
rating by Harold Hollis
"I have been a customer of Troy Sayer-State Farm Insurance for over 25 years and currently have over 10 active policies with them. My experience has been very positive throughout. Troy's staff is great and always responsive. Over the years, I have had a handful of insurance claims and all were handled promptly and fairly to my satisfaction. And with the ever increasing insurance rates in the industry, they always try to help me reduce the increases by recommending coverage options and means to keep the impact to a minimum. On occasion I price check with their direct competitors and always found that Troy's services are competitive and as fair as they can be with premiums. I give a special shout out to Ellen who has been my direct representative over the last several years. She is exceptionally professional, knowledgable, and responsive to all my insurance needs and requests. And she is pleasant and a joy to work with. While I don't like paying insurance premiums any more than anyone else, I am very happy with the service I get from Troy Sayer Agency. Harold Hollis"
We responded:
"Thank you, Harold, for your continued loyalty over the past 25 years! I'm glad to know that your experience with our office has been positive and that our team has been responsive to your needs. It's wonderful to hear that Ellen has been a great support to you, providing professional and knowledgeable service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Mike Torrey

Mike Torrey

March 5, 2025

5  out of  5
rating by Mike Torrey
"Review for Jurnee Kehmeier I’ve known Jurnee for a very long time, She is the most dependable, caring and loyal person someone could ever have helping them. If you are lucky enough to do business with Jurnee you would be working with someone that is not only very talented and smart but someone who is truly looking out for your best interest. In the world we now live in it’s so important too have Peace of mind knowing we have the very best people working on our behalf."
We responded:
"Thank you, Mike, for sharing such wonderful feedback about Jurnee! I'm happy to know that you appreciate her dependability and dedication. It's fantastic to have someone like Jurnee on our team who truly cares about our customers' best interests. If you ever need further assistance or have any questions, please feel free to reach out to our office."
Profile photo of Jennifer Johnson

Jennifer Johnson

January 22, 2025

5  out of  5
rating by Jennifer Johnson
"I just wanted to give a shout out to Jurnee. She is always nice and very caring towards others needs. She is a great listener and always happy to help."
We responded:
"🙏🏻 Thank you very much for your review. We appreciate it and appreciate your business"
Profile photo of Skyler Montgomery

Skyler Montgomery

January 21, 2025

5  out of  5
rating by Skyler Montgomery
"Jurnee Kehmeier is such a kind and helpful person. She truly cares and goes out of her way to help. I’m grateful for her support and wouldn’t hesitate to recommend her to anyone!"
We responded:
"Thank you Skyler. Jurnee is just that person you described. I’m grateful to have her as part of the team. Thanks for taking your time to share your experience"
Profile photo of Rick Thibodeau

Rick Thibodeau

January 15, 2025

5  out of  5
rating by Rick Thibodeau
"Great office to deal with. Everyone is committed to helping you with whatever you need."
We responded:
"Thank you Rick, we that’s exactly what we shoot for, helping you with whatever you need. Thanks for taking a minute to share your experience"
Profile photo of Martin Farris

Martin Farris

January 13, 2025

5  out of  5
rating by Martin Farris
"I have been with Troy and State Farm for nearly, if not over thirty years. He and his staff are always polite, professional and knowledgeable. As the commercial says, "Like a good neighbor State Farm is there." That is how it feels working with Troy's office. Working with a good neighbor. I would highly reccomend them to anyone shopping for an insurance provider."
We responded:
"Thank you for your kind words Martin, I appreciate your business over the years and taking the time to share your confidence in us. Troy"
Profile photo of Ben Morton

Ben Morton

October 9, 2024

5  out of  5
rating by Ben Morton
"We continue to get great service and customer care! These guys are the best!"
Profile photo of Michelle

Michelle

September 17, 2024

5  out of  5
rating by Michelle
"I've trusted my automobile policies underwritten by Troy Sayer State Farm for decades and just added another vehicle. The service I received from Emily today was attentitive and pleasant, I was impressed with the immediacy of her interaction over the phone--a good "listener" to be sure. This LOCAL agency is definitely most professional and customer-first! Thank you Troy Sayer State Farm for the kind of friendly, helpful service that understands the unique needs of Alaskans. UPDATE Sept'24: Courtnee is most excellent at Troy Sayer/State Farm! She answered all my questions to move my Homeowners policy from another carrier to State Farm...and many questions I had too! Really super customer service here and I ought to know....I made a career of it! Thank you Courtnee for being patient and thorough with all the questions I had for you."
Profile photo of sara stumph

sara stumph

September 5, 2024

5  out of  5
rating by sara stumph
"Emily was so helpful and great to work with. She answered all of our questions and helped us get the insurance we needed for a great price."
Profile photo of Sarah H

Sarah H

August 20, 2024

5  out of  5
rating by Sarah H
"Emily is so kind and helpful. I called around shopping for quotes, and spoke to at least four other reps at four different companies, and none of them compared to Emily. She didn’t rush me or dodge my questions, I wasn’t just a number to her. She gave me all the info I needed, in a genuine and professional way-even humored me! She seriously deserves a raise! Thank you!"
We responded:
"Thank you for sharing your experience. She really is fantastic and yes, she does deserve a raise. :)"
Profile photo of kaylee mcclain

kaylee mcclain

August 7, 2024

5  out of  5
rating by kaylee mcclain
"Emily helped me with all of my insurance needs that I had been procrastinating over for too long. She made the process so seamless and stress free!"
Profile photo of Kristen Malaiva

Kristen Malaiva

July 19, 2024

5  out of  5
rating by Kristen Malaiva
"This State Farm location was an absolute pleasure to work with. They are very personable and hard working, and I honestly can't thank Courtnee enough for everything, she is absolutely amazing and has always been very helpful. I wish I could continue to afford using them, but hopefully we will be able to work together again in the future. And during a time of an accident, they are so much better to work with, and being in person, than dealing with a giant company and a computer on the phone. They will take amazing and compassionate care of you here :)"
We responded:
"Thank you for your kind words Kristen. It’s always nice to hear when we hit the mark we aim for with our customers."
Profile photo of Jaybird Oliver

Jaybird Oliver

June 24, 2024

5  out of  5
rating by Jaybird Oliver
"I always have the best experience while working with Emily over at Troy Sayer. The whole staff if always so friendly and helpful. I've worked with Emily for a few years on my home and auto policies. She is always so knowledgable and patience with my questions."
Profile photo of Acteriunous

Acteriunous

June 21, 2024

5  out of  5
rating by Acteriunous
"Really enjoyed working with Emily Tieman. She squeezed me in right before close, and was able to guide me through the difference between whole & term life insurance. If your going to get life insurance get it through her!"
Profile photo of Kim Ross

Kim Ross

June 4, 2024

5  out of  5
rating by Kim Ross
"What a wonderful experience with Troy Sayer’s staff at State Farm. Shannah, Courtnee, Emily and everyone else was extremely helpful and responsive in getting me home and auto quotes! They answered all of my questions and were very knowledgeable and got me good rates as well. I decided to go with State Farm for my insurance. I recommend them to anyone wanting to have a great experience with home/auto insurance!"
We responded:
"Thank you for taking the time to leave a review and your vote of confidence. I feel grateful for each of them. And thank you for choosing us. "
Profile photo of Lance P

Lance P

April 29, 2024

5  out of  5
rating by Lance P
""I had a fantastic experience with Courtnee from this office. I recently moved from my parents place and needed to be on my own insurance plan. She made the transition easy and absolutely seamless."
Profile photo of Liz Dam

Liz Dam

March 15, 2024

5  out of  5
rating by Liz Dam
"I had a fantastic experience with Emily from this office. I needed to review all of my policies, vehicle/home/life, and she had exact printouts prepared detailing all cost information. She also made sure to ask me in advance any questions I had so that she could have any answers/make changes to my policies during our meeting. I would highly recommend working with her! The other office staff were also welcoming and friendly."
We responded:
"Thank you for taking the time to share your experience with Emily. We appreciate it, and thank you for your business"
Profile photo of Joseph mooney

Joseph mooney

March 8, 2024

5  out of  5
rating by Joseph mooney
"Been with Troy Sayer for 15 years.. all a please talking with the staff in the office.."
We responded:
"Thank you for your business, and taking the time to leave a review. I’m really grateful for my team and customers."
Profile photo of Denise Janson

Denise Janson

March 7, 2024

5  out of  5
rating by Denise Janson
"Michelle M. and Courtnee S. were the ultimate professionals in assisting me with my insurance. They were helpful and knowledgeable and took the time to explain everything. I highly recommend Troy Sayer Insurance Agency!"
We responded:
"Thank you Denise, always good to hear how well they do their jobs. Thank you for your business."
Profile photo of Lori H

Lori H

February 26, 2024

5  out of  5
rating by Lori H
"Emily was really helpful going over my insurance and answering questions. I never felt pressured to purchase different insurance. I haven't used State Farm's investment arm, so I can't comment on that."
Profile photo of Thea Grieb

Thea Grieb

February 23, 2024

5  out of  5
rating by Thea Grieb
"I have been working with all the staff at this office quite frequently the last few days to a week and they have all been so helpful and patient with each call. There also is great communication in the office because I have worked with multiple people and there is never a beat skipped. Thanks for the quick/reliable service!"
We responded:
"That is really good to hear. Thank you for sharing your experience with the team. And thank you for your business."
Profile photo of Hannah Wilson

Hannah Wilson

February 21, 2024

5  out of  5
rating by Hannah Wilson
"Had a lovely experience with Amie Mastrofini this morning, took care of everything I needed super quickly and kindly! :)"
We responded:
"Thank you for taking the time to share your experience with Amie. I’m thankful for her. Thank you for your business. "
Profile photo of Monica Devine

Monica Devine

January 23, 2024

5  out of  5
rating by Monica Devine
"I would like to thank Courtnee Veurink for helping me out. I was supposed to receive a statement re: my payments and credits, which are not available on my webpage account, and she hustled to get me the information I needed, in a timely manner. Thanks Courtnee, for your patience and willingness to go the extra mile. Great service!"
We responded:
"Monica, thanks for taking the time to leave us a review. I have appreciated your business for many years. I hope all is well with your family. "