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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nikki Sellers

July 27, 2023

5  out of  5 rating by Nikki Sellers
"Greatly appreciate the assistance that was given to me from the team at Troy Sayer State Farm. We had just recently transition from another insurance company when my son got in an accident. Not really knowing the process I turned to those at the local office. The team was instrumental in getting my son the assistance he needed. They were also wonderful and calming down a very concerned and emotional mother. Thank you!!!"

Stacy Armstrong

May 30, 2023

5  out of  5 rating by Stacy Armstrong
"Amie was very knowledgeable and helpful when setting up my new policy. She answered all my questions, and ran several quotes (at my request) as I figured out what would work best for me. I super appreciate her patience and friendliness."

James Phillips

May 23, 2023

5  out of  5 rating by James Phillips
"Amy was super helpful!!!!! She even stayed late to make sure we had coverage!!!!!"


March 3, 2023

5  out of  5 rating by 309hollie
"Courtnee Veurink had great customer service!!"

Josh Brenard

March 1, 2023

5  out of  5 rating by Josh Brenard
"I recently reached out to Emily for help with getting an insurance quote, and I was impressed with her level of expertise and professionalism throughout the process. Emily was friendly and patient, taking the time to listen to my needs and answer all of my questions thoroughly. She provided me with clear and concise information about the various insurance options available to me, and helped me understand the benefits and drawbacks of each. Emily also worked quickly to get me a competitive quote that met my needs and budget. Overall, I would highly recommend Emily to anyone looking for assistance with their insurance needs. Her exceptional customer service and knowledge of the industry make her an excellent resource for anyone seeking insurance coverage."

Taelor Gochanour

January 7, 2023

5  out of  5 rating by Taelor Gochanour
"Im 18 and just moved out on my own, so setting up car and renters insurance is pretty tricky and overwhelming but Emily, as well as being very kind, was really helpful and walked me through everything until i was all set up!"

Logan Carlos

October 31, 2022

5  out of  5 rating by Logan Carlos
"Ellen and the rest of the ladies at troy sayer state farm are always sweethearts! Having a lot of vehicles on and off our policy they are quick to help every time! 5 stars!"

Justine B. Pelletier

October 25, 2022

5  out of  5 rating by Justine B. Pelletier
"I'm new to the area and was having issues receiving quotes from other companies due to it being a cross border move. Emily was absolutely fantastic! She helped me navigate cross border intricacies and I now have peace of mind with regards to my home and auto insurance because of her outstanding knowledge and customer service!"

noah hammer

September 27, 2022

5  out of  5 rating by noah hammer
"I'll just cut to the chase and say Emily is the best! Easy to talk to every time, answers my questions in a language I can understand, so it's like I'm getting help from a friend. She's been making sure I'm taken care of for the last 2 years or more, and knows when to reach out if I might need additional coverage. Honestly, she's the main reason I use State Farm. 10/10 recommend😇"

John Last

September 26, 2022

5  out of  5 rating by John Last
"Great customer service, both ladies I spoke with were very nice!"

Paige Wright

September 16, 2022

5  out of  5 rating by Paige Wright
"Emily did a great job handling the transfer of my insurance from my previous state to Alaska. She was kind, communicative, and efficient. I really appreciate all of her help!"

E LaRoe

September 1, 2022

5  out of  5 rating by E LaRoe
"Emily is amazing! She is helpful with all of my insurance needs and is patient to answer all of my questions! She is very knowledgeable and always a pleasure to work with. Thank you for all of your help, Emily!"

Teresa Fisher

September 1, 2022

5  out of  5 rating by Teresa Fisher
"Excellent customer service. My interaction with Emily was outstanding. Clear answers to my many questions. Thanks for making our transactions painless!!"

Agata Mierwinska with Grafika Cake Studio LLC

August 25, 2022

5  out of  5 rating by Agata Mierwinska with Grafika Cake Studio LLC
"Emily helped me to do a smooth switch from Allstate to State Farm and matching my choices I had with Allstate on both vehicles and property insurance. If you care for in person polite conversation and have all explained to you with no pressure this agency and Emily is your choice. Thank you for lovely experience"

Bret Enderle

July 28, 2022

5  out of  5 rating by Bret Enderle
"Emily helped me immensely, and was courteous throughout the entire process."

J.J. Tranquilla

July 26, 2022

5  out of  5 rating by J.J. Tranquilla
"Excellent, fast customer service. helped to resolve a complicated problem."

Tiffany Rowley

June 29, 2022

5  out of  5 rating by Tiffany Rowley
"Emily was so beyond helpful in getting me set up with my Homeowner’s Insurance policy. As someone who knows little to nothing about the process of setting up insurance, she put together examples of several types of policies that would work for my family and I to help us get set up with the best one for us. It’s always so refreshing working with someone willing to go the extra mile to help you understand. Cant recommend State Farm or Emily enough!"

Scotty Strickland

June 25, 2022

5  out of  5 rating by Scotty Strickland
"Emily was great to work with! Super helpful from start to finish!"

Catelynn Mathews

June 25, 2022

5  out of  5 rating by Catelynn Mathews
"Emily was so helpful 10/10 would recommend her."

Cara Mac

June 14, 2022

5  out of  5 rating by Cara Mac
"Many thanks to Carson at State Farm! She was so helpful explaining the difference in the policies that we were quoted (more than once!). In addition to the price, one of the big reasons we went with State Farm is because Carson was so great to work with and I’m confident she will help with any questions we might have about the policy in the future."

Clark Kinney

May 18, 2022

5  out of  5 rating by Clark Kinney
"Carson’s customer service has been outstanding. Her communication skills are crystal clear and precise. She follows up on any outstanding items that need addressing. She cares that I understand State Farm policies. Most important to me is that her ethics are spot on. Thank you Carson!"

Kate Pottebaum

May 9, 2022

5  out of  5 rating by Kate Pottebaum
"Carson has been a rockstar to work with! She helped us navigate a complicated insurance situation as we got builders risk insurance for a new home build. She was extremely knowledgeable about the process. Carson explained things clearly and was on top of communication with all relevant parties. She is extremely flexible in making adjustments to the policy as our situation unfolded. She is a major asset to the company and brings an exceptional value to the services they provide."

Jennifer Spain

April 29, 2022

5  out of  5 rating by Jennifer Spain
"Thank you, Ellen and Emily for your quick and competent help! I received a letter from my mortgage company regarding insurance that I was too busy to deal with. These ladies took it off my hands and solved it immediately. Now that's service!"

Angel Holloway

April 27, 2022

5  out of  5 rating by Angel Holloway
"Carson is amazing! Her customer service gave me confidence in knowing I was in good hands. I walked away feeling like my time was valued! Thank you for everything!"

Rachael Thruman

April 25, 2022

5  out of  5 rating by Rachael Thruman
"Very satisfied with service. Carson helped us get quotes and policies issued. Carson was quick to respond and not trying to pressure us to buy anything."