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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jackson Day

Jackson Day

September 30, 2026

5  out of  5
rating by Jackson Day
"thank you so much to Kathryn there! she helped me get set up on my renters AND a whole life policy. the process was so easy and straight forward with her too."
We responded:
"Jackson, thank you for taking the time to leave us a review! I'm happy to hear that Kat made setting up your renters and life ins policies a smooth experience. We appreciate your feedback and are glad to have you with us. Feel free to reach out if you need anything else!"
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Lydia Nelson

September 29, 2026

5  out of  5
rating by Lydia Nelson
"I spoke with Kat, she was kind understanding and relatable. I am looking forward to setting up life insurance for my son and rental insurance to protect our family. Thank you :)"
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A Buher

September 25, 2026

5  out of  5
rating by A Buher
"Troy's office is friendly and helpful. I have relied on them for all my insurance needs after switching from USAA to State Farm. Check out his office with his courteous staff at their Eagle River location."
We responded:
" Thank you very much for taking the time to leave us a review! I'm happy to hear that you've found our office friendly and helpful for your insurance needs. We appreciate your trust in us after switching from USAA. Don't hesitate to reach out if you need anything! Next time you’re in the office I’d love to meet you. Troy"
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Jamie Keebler

September 18, 2026

5  out of  5
rating by Jamie Keebler
"I had been dealing with a frustrating billing issue and was honestly at the end of my rope by the time I reached out. Kathryn went above and beyond to help me get everything figured out. She took the time to actually listen, look into what was happening, explain things clearly, and most importantly, she followed through until the issue was resolved.

What could have been another frustrating customer-service experience ended up being a really positive one because of her. It’s very obvious that Kathryn genuinely cares about the people she’s helping and takes pride in doing her job well. With all of the system changes happening, having someone willing to dig in and find answers makes a HUGE difference.

Thank you, Kathryn, for your patience, communication, and for sticking with me through the whole thing. Troy’s office is lucky to have you. Five stars absolutely earned!"
We responded:
"Thank you, Jamie, for taking the time to share your experience! I'm really happy to hear that Kathryn was able to turn a frustrating situation into a positive one for you. It's great to know she made such a difference with her dedication and care. We're proud to have her on our team. Let us know if we can help with anything else!"
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Hayley Moore

September 15, 2026

5  out of  5
rating by Hayley Moore
"They have been very helpful after my dad passed away. Kathryn was so nice and kind over the phone to help me with all of the policies and my needs. Thank you!"
We responded:
"Thank you, Hayley! I'm really glad Kathryn was able to assist you during such a difficult time. It's important to us that you feel supported and cared for. We're here if you need anything else."
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Marcus Vale

August 31, 2026

5  out of  5
rating by Marcus Vale
"Highly recommend!!!!! Great service and very responsive whenever I have questions."
We responded:
"Thank you, Marcus! I'm happy to hear that you've had a great experience with our service and responsiveness. We always strive to be there for our customers. Let us know if we can help with anything else!"
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Chris Good

August 24, 2026

5  out of  5
rating by Chris Good
"Long time State Farm member, recently changed to Troy Sayer due to a move. Jurnee has done an exceptional job assisting with the transfer of my various policies and has gone far out of her way to help my family feel welcome. I would highly recommend to anyone."
We responded:
"Chris, thank you for taking the time to leave us a review! I'm really happy to hear that Jurnee was able to make your transition to our office smooth and welcoming. We always aim to provide exceptional service, and it's great to know that you and your family felt supported. We're grateful for your recommendation. Feel free to reach out if you need anything else!"
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annette angel

July 30, 2026

5  out of  5
rating by annette angel
"This was the easiest and fastest car insurance I have ever purchased. Kathryn was very helpful 100% recommend!"
We responded:
"Thank you, Annette! I'm happy to hear that your experience with us was smooth and efficient. Kathryn is indeed a great asset to our team. We're grateful for your recommendation. Let us know if we can help with anything else!"
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Theresa Cole

July 2, 2026

5  out of  5
rating by Theresa Cole
"Jurnee helped me and answered all the questions I had. She was very helpful and I am grateful I talked to someone so compassionate and great at their job!"
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AKSRC

June 23, 2026

5  out of  5
rating by AKSRC
"Jurnee was awesome! She helped me get a new car insured, answered questions about adding a driver, and reviewed my home policy with me!"
We responded:
"Thank you! I'm happy to hear that Jurnee was able to get you taken care of. It's great to know she also took the time to review your home policy with you. We're here to help with anything else you might need!"
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pat lee

June 19, 2026

5  out of  5
rating by pat lee
"Kathryn was most helpful and timely"
We responded:
"Thank you, Pat! I'm glad to hear that Kathryn was able to assist you effectively and promptly. We always aim to provide the best service possible. Let us know if we can help with anything else!"
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Criss Krzanowski

June 9, 2026

5  out of  5
rating by Criss Krzanowski
"We have been clients of Troy Sayer for 25+ years and have nothing but wonderful things to say about the service he provides. My most recent phone call with Jurnee proved that even after 25 years Troy hires the best and most helpful!"
We responded:
"Criss, thank you for taking the time to leave us a review! I'm so happy to hear that you've had such a positive experience with our office over the years. It's great to know that Jurnee was able to assist you so well. We're grateful for your continued support and trust. Feel free to reach out if you need anything else!"
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Cindy Lindblom

May 30, 2026

5  out of  5
rating by Cindy Lindblom
"Ellen is amazing! She takes the time to explain everything thoroughly and goes above and beyond to make sure you have the right coverage for your needs. Her professionalism , knowledge, and genuine care for her clients set her apart. If you're looking for someone you can trust, Ellen is the go to person. Highly recommended!"
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Us Mattison

May 29, 2026

5  out of  5
rating by Us Mattison
"We've had various policies with Troy's office for over 20 years. Recently we worked with Jurnee to set up auto and home with them again. She was so wonderful to work with. Made sure we had the same or better coverage, got all the right discounts and saved us a ton of money. She answered all my questions and there were a lot."
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Dusty F

May 29, 2026

5  out of  5
rating by Dusty F
"Kathryn was very knowledgeable and educational about my policies it has helped me get the best rate I could with the best coverage"
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Susan Nore

May 29, 2026

5  out of  5
rating by Susan Nore
"Kat help me get a quote and was very helpful 😊"
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Judy Halan

May 29, 2026

5  out of  5
rating by Judy Halan
"Thank you Kathryn and Jurnee for helping me save $1000 a year on my home owners insurance bundle and save with my autos as well. Excellent customer service friendly and personable. Thank you I appreciate Troy sayer state farm."
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Kat Ferrenburg

May 29, 2026

5  out of  5
rating by Kat Ferrenburg
"Troy’s office has amazing staff. Thank you ladies"
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Michael McNatt

May 29, 2026

5  out of  5
rating by Michael McNatt
"Service was great, Kathryn was very helpful and personable."
Profile photo of Peggy French-Steward

Peggy French-Steward

May 15, 2026

5  out of  5
rating by Peggy French-Steward
"I contacted state farm to get insurance on my e.Bike and had a hard time figuring out where my frame number was. The agent was very, very friendly and pursued completion of my request. Thank you Kat"
We responded:
"Thank you for your review, Peggy! I'm glad to hear that Kat was able to assist you with your e.Bike insurance needs. We appreciate your feedback and are here to help with any other questions you might have. Thanks for choosing us!"
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Katherine Antoune

May 15, 2026

5  out of  5
rating by Katherine Antoune
"courtnee was great! i had a tight timeline for my renter's insurance policy and surprise information that needed to be added halfway through and she got everything done without a hitch. she was friendly and courteous the whole time too and explained everything in plain terms. would definitely come back just for her :)

UPDATE: came back for vehicle/life insurance to go with my renter's and got jurnee, she was also very friendly and made the process feel like much less of a chore. they've got some great people over there!"
We responded:
"Thank you for your feedback, Katherine! I'm delighted to hear that Courtnee provided such excellent service and made the process smooth for you. It's wonderful to know she was able to assist with your renter's insurance needs efficiently and clearly. We look forward to helping you again in the future!"
Profile photo of Dennis Laird

Dennis Laird

May 12, 2026

5  out of  5
rating by Dennis Laird
"Jurnee was super helpful, polite, And made the whole process very simple and a top it off Saved me a bunch compared to the previous insurance."
We responded:
"Dennis, thank you for your feedback! I'm happy to hear that Jurnee was able to assist you effectively and make the process straightforward. It's great to know you found savings with us! If you have any more questions or need further assistance, feel free to reach out anytime."
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Andrew Marcus

May 10, 2026

5  out of  5
rating by Andrew Marcus
"Shout out to Courtnee for helping me set up my homeowners insurance! She patiently guided me through the process while being flexible and working around my busy work schedule."
We responded:
"Thank you, Andrew! I'm happy to hear that Courtnee was able to assist you with setting up your homeowners insurance. Her dedication to providing flexible and patient service is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Shelley Cole

Shelley Cole

April 30, 2026

5  out of  5
rating by Shelley Cole
"We love working with Jurnee! She has done such an amazing job of helping us navigate what type of insurance we need. She is a wonderful addition to your team!"
We responded:
"Thank you for your review, Shelley! I'm happy to hear that Jurnee has been a great help in guiding you through your insurance options. We're certainly grateful to have her on our team! If you need anything else, feel free to reach out."
Profile photo of Kolten Kehmeier

Kolten Kehmeier

April 30, 2026

5  out of  5
rating by Kolten Kehmeier
"Jurnee is the best!"
We responded:
"Kolten, thank you for your feedback! I'm glad to hear that Jurnee made such a positive impression. We appreciate your support and are here for any insurance needs you might have. Thanks for choosing us!"