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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Peggy French-Steward

Peggy French-Steward

May 15, 2026

5  out of  5
rating by Peggy French-Steward
"I contacted state farm to get insurance on my e.Bike and had a hard time figuring out where my frame number was. The agent was very, very friendly and pursued completion of my request. Thank you Kat"
We responded:
"Thank you for your review, Peggy! I'm glad to hear that Kat was able to assist you with your e.Bike insurance needs. We appreciate your feedback and are here to help with any other questions you might have. Thanks for choosing us!"
Profile photo of Katherine Antoune

Katherine Antoune

May 15, 2026

5  out of  5
rating by Katherine Antoune
"courtnee was great! i had a tight timeline for my renter's insurance policy and surprise information that needed to be added halfway through and she got everything done without a hitch. she was friendly and courteous the whole time too and explained everything in plain terms. would definitely come back just for her :) UPDATE: came back for vehicle/life insurance to go with my renter's and got jurnee, she was also very friendly and made the process feel like much less of a chore. they've got some great people over there!"
We responded:
"Thank you for your feedback, Katherine! I'm delighted to hear that Courtnee provided such excellent service and made the process smooth for you. It's wonderful to know she was able to assist with your renter's insurance needs efficiently and clearly. We look forward to helping you again in the future!"
Profile photo of Dennis Laird

Dennis Laird

May 12, 2026

5  out of  5
rating by Dennis Laird
"Jurnee was super helpful, polite, And made the whole process very simple and a top it off Saved me a bunch compared to the previous insurance."
We responded:
"Dennis, thank you for your feedback! I'm happy to hear that Jurnee was able to assist you effectively and make the process straightforward. It's great to know you found savings with us! If you have any more questions or need further assistance, feel free to reach out anytime."
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Andrew Marcus

May 10, 2026

5  out of  5
rating by Andrew Marcus
"Shout out to Courtnee for helping me set up my homeowners insurance! She patiently guided me through the process while being flexible and working around my busy work schedule."
We responded:
"Thank you, Andrew! I'm happy to hear that Courtnee was able to assist you with setting up your homeowners insurance. Her dedication to providing flexible and patient service is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Shelley Cole

Shelley Cole

April 30, 2026

5  out of  5
rating by Shelley Cole
"We love working with Jurnee! She has done such an amazing job of helping us navigate what type of insurance we need. She is a wonderful addition to your team!"
We responded:
"Thank you for your review, Shelley! I'm happy to hear that Jurnee has been a great help in guiding you through your insurance options. We're certainly grateful to have her on our team! If you need anything else, feel free to reach out."
Profile photo of Kolten Kehmeier

Kolten Kehmeier

April 30, 2026

5  out of  5
rating by Kolten Kehmeier
"Jurnee is the best!"
We responded:
"Kolten, thank you for your feedback! I'm glad to hear that Jurnee made such a positive impression. We appreciate your support and are here for any insurance needs you might have. Thanks for choosing us!"
Profile photo of Rana

Rana

April 29, 2026

5  out of  5
rating by Rana
"Always polite and prompt with answers and information. Highly recommend. 😁"
We responded:
"Thank you, Rana! I'm happy to know you appreciate the prompt and polite service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of jill walker

jill walker

April 29, 2026

5  out of  5
rating by jill walker
"Jurnee was amazing !! She was incredibly patient and very helpful. I felt that it was not all about the sell."
We responded:
"Thank you for your feedback, Jill! I'm happy to hear that Jurnee provided such patient and helpful service. We always aim to prioritize your needs over the sale. If there's anything else we can assist you with, just let us know!"
Profile photo of Rebecca Ligler

Rebecca Ligler

April 28, 2026

1  out of  5
rating by Rebecca Ligler
"Worst customer service. Never met Troy in all the years we have been with this office. For the decades with State Farm in the past, we have ALWAYS known our agent. Constant bill changes without reason. Excuses rather than resolution. Wouldn't recommend this office to anyone. Rather advise against it."
We responded:
"Rebecca, thank you for sharing your feedback. It was hard to hear that you have wanted to meet me and have not. In reviewing your file I saw you even requested it and somehow that did not make it to me. That is certainly a failure on our part. I have tried to reach out and want you to know I would love to meet you at your convenience. Our billing system has changed, no doubt. While it’s a much more efficient system that will reduce expenses, and therefore save all of us premium dollars, it is a little confusing during the transition. I’d love a chance to speak with you, if s the part of my career I love the most. Troy"
Profile photo of James Bodolosky

James Bodolosky

April 24, 2026

5  out of  5
rating by James Bodolosky
"I don’t leave a lot of reviews, but I absolutely must leave a review about Ellen Zahorik. She has a very deep well of experience in the insurance industry and is excellent at her job. Beyond that she is just very pleasant to work with, and that seems to be hard to find today."
Profile photo of Jake Everich

Jake Everich

April 24, 2026

5  out of  5
rating by Jake Everich
"Found out that my previous Agency cancelled all of my policies with zero notice; and needed coverage quickly. Courtnee was quick, thorough and a pleasure to work with. Highly recommend her and the rest of the e the team!"
We responded:
"Thank you for your review, Jake! I'm happy to hear that Courtnee was able to assist you promptly and effectively. It's great to know you had a positive experience with our team. If you need anything else, feel free to reach out anytime!"
Profile photo of Karla Weil

Karla Weil

March 25, 2026

5  out of  5
rating by Karla Weil
"Jurnee was amazing to work with for both my home and auto insurance! She made everything super easy to understand and took the time to walk me through all my options without making it feel overwhelming. I really appreciated how responsive and patient she was, and she worked hard to find me great coverage at a good price. The whole process felt smooth and stress-free, which is not something you usually say about insurance 😄 If you’re looking for someone who actually cares and makes the process easy, I definitely recommend reaching out to Jurnee!"
We responded:
"Thank you, Karla! I'm glad to hear that Jurnee provided such a smooth and stress-free experience for your home and auto insurance needs. Her dedication to making things easy and understandable truly shines through. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Stephanie Podolec

Stephanie Podolec

March 24, 2026

5  out of  5
rating by Stephanie Podolec
"Jurnee’s customer service is the best! She is very friendly and knowledgeable in her field. She also definitely cares! I would definitely recommend her to anyone!"
We responded:
"Thank you for your review, Stephanie! I'm glad to hear that Jurnee provided you with such friendly and knowledgeable service. Her dedication truly makes a difference. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Wendy Helfrich

Wendy Helfrich

March 24, 2026

5  out of  5
rating by Wendy Helfrich
"Hello! I just wanted to say Journee was very helpful and knowledgeable! She had answered all my questions and concerns. Excellent customer service! Thank you so much for time and assistance Journee!"
We responded:
"Thank you for your review, Wendy! I'm glad to hear that Journee provided you with excellent customer service and addressed all your questions and concerns. We appreciate your kind words and are here to help with any future needs. Thanks for choosing us!"
Profile photo of Shaylee Dorsten

Shaylee Dorsten

February 28, 2026

5  out of  5
rating by Shaylee Dorsten
"Jurnee was absolutely amazing to work with. She helped me in every way she could and I could not have asked for a better State Farm agent. I will continue to recommend everyone to work with her. Thank you jurnee for taking the time to help me with a reasonable insurance quote, I am forever grateful for you."
We responded:
"Thank you, Shaylee! I'm so happy to hear about your positive experience with Jurnee. She truly goes above and beyond to assist our customers. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Sherry Sudsbury

Sherry Sudsbury

February 26, 2026

5  out of  5
rating by Sherry Sudsbury
"Doug was very nice, and expedited my request to add a vehicle to my policy."
We responded:
"Thank you for your review, Sherry! I'm happy to hear that Doug was able to assist you quickly with adding a vehicle to your policy. We appreciate your feedback and are here if you need anything else. Let us know if there's anything more we can do for you!"
Profile photo of Belinda

Belinda

February 23, 2026

5  out of  5
rating by Belinda
"I got help very quickly after going into the office to get a new policy. I worked with Ashley and she was very informative. I appreciate being able to go in and get everything taken care of."
We responded:
"Belinda, thank you for sharing your experience! I'm glad Ashley was able to assist you efficiently and provide the information you needed. We’re always here to make the process smooth for you. Let us know if there's anything else we can do for you!"
Profile photo of Jaybird Oliver

Jaybird Oliver

February 20, 2026

5  out of  5
rating by Jaybird Oliver
"I work unpredictable hours and I love how flexible they are. Jurnee made my renewal process fast and easy and helped me save over $400 in car insurance through Statefarm. She made the home owners insurance renewal efficient and easy to understand. Great service!"
Profile photo of Matt Boron

Matt Boron

December 23, 2025

5  out of  5
rating by Matt Boron
"Thanks Doug for your help today. You made getting insurance for my car easy and straightforward. This is just the latest policy I have with this agent. I have been with Troy Sayer since the beginning, and even before that when this office was run by Rosie McDonald. This office has always had very friendly and helpful agents."
We responded:
"Thank you, Matt, for your kind words! I'm delighted to hear that Doug made the process of getting car insurance easy for you. It's wonderful to know you've been with our office for so long and appreciate the friendly service. If you ever need anything else, feel free to reach out!"
Profile photo of Mikilani Davis

Mikilani Davis

December 19, 2025

5  out of  5
rating by Mikilani Davis
"We have know Troy and his family for years! They have been one of our go to companies to recommend to our clients."
Profile photo of Nancy Boxler

Nancy Boxler

November 20, 2025

5  out of  5
rating by Nancy Boxler
"I have nothing but good things to say about this office. They are organized and are always ready help. They always go the extra mile. Today I reviewed all my policies with Aime. She is an outstanding communicator and really looks out for her clients. I feel very lucky to have her in my corner. Thank you Aime!"
We responded:
"Thank you for taking the time to share your experience. We are thankful for Aime and appreciate your business. "
Profile photo of Melissa Ahern

Melissa Ahern

November 14, 2025

5  out of  5
rating by Melissa Ahern
"I cannot say enough good things about Jurnee at the Eagle River location. She took the time to go through every line of my policies with me over the phone to ensure I had the right coverage at the best possible price. She is incredibly knowledgeable, patient, and genuinely cares about her clients. Let’s be honest — needing insurance usually means you’re dealing with something stressful — but Jurnee makes the entire process feel manageable. She gives you confidence that the choices you make ahead of time are the right ones. Highly recommend!"
We responded:
"Melissa, thank you very much for sharing your experience and your very thoughtful review. We really work hard to earn those and this made me smile. I’m grateful for Jurnee and very much appreciate you trusting us to take care of your insurance needs. Troy"
Profile photo of mindy Tomazevic

mindy Tomazevic

November 7, 2025

5  out of  5
rating by mindy Tomazevic
"Jurnee was so helpful as my husband I tried to navigate the jungle of Medicare Supplemental insurance. She was informed, professional and very pleasant. She followed through with everything she told us she would check and answered all our questions. We were very happy with our experience and would highly recommend her to others. Thank you."
We responded:
"Thank you, Mindy, for sharing your experience! I'm glad to hear that Jurnee was able to assist you and your husband with Medicare Supplemental insurance. Her dedication to providing informed and professional service is truly valued. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Katherine Canterbury

Katherine Canterbury

November 5, 2025

5  out of  5
rating by Katherine Canterbury
"Amy is a great asset to your company. She helped me tremendously. She is appreciated."
We responded:
"Thank you for your feedback, Katherine! I'm happy to hear that Amie was able to assist you so effectively. We truly value her contributions to our team. If there's anything else you need, feel free to reach out!"
Profile photo of Lee Gahm

Lee Gahm

October 30, 2025

5  out of  5
rating by Lee Gahm
"Jurnee was awesome to work with as we explored our options for Medicare supplements. She provided information in a very timely manner and addressed our questions in a clear manner. She then helped my husband and I review all our State Farm policies to make sure that they meant our current needs. We recommended her to our friends and they were also impressed with her. But the best part was she provided us with chocolate during our meeting and laughed at our silly jokes! Thanks Jurnee - you’re awesome!"